The ion chromatograph produced by Qingdao Shenghan Chromatograph Technology Co., Ltd. not only covers all regions of China, but also has been sold to more than 20 countries around the world, such as Korea, South Africa, Mongolia, India, Australia, Chile and so on.

    In order to provide perfect pre-sale, in-sale and after-sale services,Shenghan is required to pay attention to exchanges with customers in various countries.Therefore, a multimedia remote classroom was constructed. On March 28, employees learned how to use software ,cameras and completed the internal test.From April 10 to 11, Shenghan achieved its transnational online communication with Indian and Russiancustomers.

      Shenghan is far away from these customers, but now we can communicate face to face. Through a laptop computer and a camera, we introduced production workshop, instrument construction, debugging and operation to Indian customers.At the same time, we communicated with our customers and answered questions in real time. This customer is very satisfied with the multimedia remote classroom.

      Shenghan will connect with more foreign customers to test the functions of pre-sale introduction, business communication, training and after-sales service step by step. It is expected that the multimedia remote classroom will be put into use in early May. At that time, long-distance is no longer a problem.Shenghan will be closer and closer to global users, providing customers with high quality, convenient, efficient and timely services.