With the continuous progress of science and technology, the rapid development of market and the growing demand of consumers, the requirements of specialization, standardization and standardization are put forward for after-sales service of products. In SHINE's view, high-quality and perfect service and high-tech products are the sharp tools to win the trust of consumers and develop based on the market. If the product is hard power, the after-sales service is soft power, and the soft and hard power interact with each other.

In order to improve the professional skills of after-sales service engineers and provide five-star service to customers with a better professional outlook, SHINE organized a closed training camp for after-sales service engineers in Qingdao Novotel Hotel from July 19 to 23. Mr. Zhu Xinyong, chairman and general manager of SHINE, and other departments including finance department, human resources department and R & D department jointly conducted training on the relevant contents of the training camp.

This training focuses on corporate culture and product knowledge, and then relevant assessment will be carried out, so as to achieve that all after-sales service engineers have a deep understanding of corporate culture, and the whole company works together to form a close link; Grasp the new trends of the industry, strengthen product knowledge learning, enhance professional skills and other purposes.

SHINE has always regarded understanding culture, specialty and products as the basic quality requirements of employees, and is committed to building a "soul, quality and combat effectiveness" marketing Iron Army, building a five-star after-sales service team and providing five-star after-sales service for customers.

Sharp tools make good work. After this training, SHINE's after-sales service engineers will greatly improve their spiritual quality and professional skills, meet their future work with a new professional outlook, and provide better services to users in various fields.