Since its inception, Shenghan has been committed to leading China's high-end instruments to the world.Now its sales network covers all provinces, autonomous regions ,municipalities (including Hong Kong, Macao and Taiwan) in China and exported to more than 20 overseas countries and regions such as South Korea , India, France, Netherlands, South Africa etc.

Better service to global customers has always been our focus, so Shenghan attaches great importance to the exchanges with customers from various countries and tries to provide all-round after-sales service as far as possible.

There are more than 30 service engineers in Shenghan after-sales service team, they are very professional and experienced, can provide door-to-door installation and debugging, remote video guidance, software upgrade and other after-sales services. In addition, in order to enable customers around the world to enjoy the most professional and faster after-sales service, Shenghan strictly chooses professional agents and regularly provides technical training.

In 2019, Shenghan made a great improvement on the software and hardware of the original ion chromatograph, and a new CIC-D100N instrument was put on the market. Therefore, we plan to train agents in all countries to help them master the latest technology as soon as possible.

On July 31, 2019, Korean agents came to Shenghan, Qingdao, for a three-day training course.

Training Course 1: Use of new products - CIC-D100N (automatic range)

Training Course 2: Use and upgrade of Clarity software

Training Course 3: Construction and use of Shenghan online combustion IC

Training Course 4: Troubleshooting of ion chromatograph

Training Course 5: Detection of chlorate and chlorite, sample enrichment

Finally, the two sides technical exchange about market demand in Korea, Shenghan hopes to serve Korean customers better through this exchange.